ZenoxCRM

Privacy Policy

At ZenoxCRM, we are committed to protecting your privacy. This Privacy Policy applies to our website and our subscription service, including associated mobile applications (collectively, the "Services"). This policy outlines our data collection, processing, and usage practices, as well as your rights regarding your personal information.

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Policy Updates

We may periodically update this Privacy Policy. We will post any changes on this page and, if the changes are significant, we will notify you via email or through your account portal. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: admin@zenoxit.com

Address: 603, B1/Daisy, Mukta Residency, Kalyan Shil Road, Padale Gaon, Thane - 421204 Mumbai, Maharashtra, Attn: Privacy

Topics Covered

  • Use of the Subscription Service
  • Information We Collect
  • How We Use Information
  • How We Share Information
  • Access & Control of Your Personal Data


1. Use of the Subscription Service

The Subscription Service

Our online subscription service helps companies manage their sales pipeline. Information added to the Service by users is stored on our servers and used to contact visitors about their interest in our products or services. We provide the Service to our customers for their marketing and customer service needs, as well as for our own use.

Use by Our Customers

Our customers use the Service to manage their leads and customer data. We do not control the types of information our customers may collect using the Service, and this information is governed by their own privacy policies. We process and store customer information as directed by our customers and in accordance with our agreements with them. We do not have direct relationships with individuals whose personal information we process for our customers.

2. Information We Collect

When You Visit Our Websites

You can explore our website without providing personal information. When you register for the Service, we collect personal information such as your name, email address, phone number, and company details.

When You Use Our Mobile Application

We use mobile analytics software to understand the functionality of our mobile apps. This software may record information such as app usage, performance data, and download sources. We may also collect location data, device information, and other details to improve our services.

Personal Information

We collect personal information that you voluntarily provide, such as your name, email address, company name, and other contact details. This information may also include transaction details, social media information, and payment information processed through third-party providers.

Log Files

We automatically collect information about your computer hardware and software, such as IP address, browser type, and access times, to operate and improve the Service.

Information from Third Parties

We may receive personal information from third-party sources, including partners and publicly available sources.

Information About Children

Our Services are not intended for children under 16, and we do not knowingly collect information from children under 16. If we become aware of such collection, we will delete the information.

3. How We Use Information

We use the information we collect in compliance with this Privacy Policy to improve our Services, personalize your experience, communicate with you, and meet legal requirements. We do not sell your personal information to third parties.

4. How We Share Information

Service Providers

We may share your information with third-party service providers who assist us in providing our Services, such as payment processors and customer support.

Corporate Events

If we are acquired by another company, your information may be transferred to the new owners.

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety, investigate fraud, or comply with legal processes.

5. Access & Control of Your Personal Data

You have the right to access, correct, update, or delete your personal information. You can object to the processing of your personal information or request its portability. To exercise these rights, contact us at admin@zenoxit.com.

Unsubscribing from Communications

You can unsubscribe from our marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly. Note that you cannot opt out of receiving transactional emails related to your account.

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