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Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. Customer relationship management is not only pure business but also ideate strong personal bonding within people. Development of this type of bonding drives the business to new levels of success.

Focus on getting things done with ZenoxCRM

There are many benefits of implementing a CRM system, and these include better customer management, increased customer acquisition, efficient customer retention, and improved prospecting for new customers as well as reaching out to old customers for rejuvenating the relationship. All the details in CRM system is kept centralized which is available anytime on fingertips. This reduces the process time and increases productivity.

Improve Efficiency

By integrating the CRM software, departments become more connected and are able to communicate and share data better. Integrating your company's software applications can save time and money by improving communication throughout your organization and making workflows and employees more efficient and productive.

Improve Quality

Consistent improvements to enhance your small business are critical for its success and sustainability. Things like monitoring cash flow consistently, utilizing social media for marketing, and recognizing your strengths are very easy with ZenoxCRM Software, which improves the business quality.

Improve Accountability

CRM software is an online task management tool with team communication options in a single workspace. With this software, your team stays accountable as the functionality of the tool covers goal setting, task visibility, actions and results.Part of making your team accountable is identifying who is responsible for which tasks, projects, and outcomes.

We offer Powerful features

In today's commercial world, practice of dealing with existing customers and thriving business by getting more customers into loop is predominant and is mere a dilemma. Installing a CRM system can definitely improve the situation and help in challenging the new ways of marketing and business in an efficient manner. Hence in the era of business every organization should be recommended to have a full-fledged CRM system to cope up with all the business needs.

Contact Management

Contact management enables users to easily store and find contact information, such as names, addresses, email id, telephone numbers, product, contact source, contact stage, assign to, comments etc. Our CRM Software helps to tracking all information and communication activities linked to contacts. Our CRM Software manage customers, leads & data with ease by providing powerfull contact management system.

Lead Management

Lead Management is the process of acquiring and managing potential customers until the point where they make a purchase. The process of managing leads helps businesses understand which tactics are bringing in the best leads, so you can optimize your sales strategy to be both effective and efficient. Our CRM System helps to improve sales performance of every business with the efficient lead management module.

Follow-up Management

No matter how small your business, it's must to have a CRM system in place. It establish a good stages for lead followups like Needs Callback, Demo Scheduled, Work In Progress, Waiting for Payments, Deal Closed etc. Use your CRM software to keep detailed notes on leads. Set morning time for responding to emails & sending quotes & evening time for calling. CRM Software helps you to use your database to re-engage old customers.

Estimate Management

Estimates management streamline the process of creating, managing, & sending business estimates. When a customer is interested to buy product or service, user creates a quote with all details. If customer agrees to buy it with specified price, order will be generated. If not, sales person either cancels the quote or revises it to meet customer requirement. It improves order processing capability, sales visibility and relationship with customers.

Billing Management

Our CRM software's Invoicing management helps creating transparency between the organization & the customers. Our CRM software generate bills with a click & manage different billing for each clients. In CRM Software once the bill is generated user can send it to the customer with one click. It send auto reminder to intimate the due date to the clients. Using CRM software the company can reduce paperwork & processing Zero cost.

Purchase Management

Zenox CRM Software can streamline the jumbled up acquisition process and keep it straightforward. No data is lost and partners can raise, affirm, or dismiss things on schedule. A streamlined acquirement process offers better command over each phase of the purchasing lifecycle. Zenox CRM Software accelerate the procurement process, guarantee the accuracy of tasks, upgrade effectiveness, and save time and resources.

Accounting Management

Accounting displays the financial health of a business. Our Accounting management module is an answer to all business problems. Accounting is an integral part of a business organization and helps in learning the insights of profitability and losses. This software provides real-time metrics on your monthly payments, sales, purchases, revenue, net revenue, cash flow, balance sheet, profit & loss, GST reports etc.

Email Builder

Zenox CRM software provides email builder which is fast and convenient. User can create & customize email builder templates as per their need by adding or removing buttons, blocks with images, text, and using colors that represent your brand. Our email builder can not only accelerate task completion, but it can replace the need to purchase additional software for email builder or HTML Editor.

Recurring Invoices

A recurring invoice is a type of invoicing in which a supplier or merchant automatically charges a customer for goods or services at regular intervals. Recurring billing offers the benefit of convenience. Instead of having to provide billing information for a routine charge repeatedly, the customer can authorize the merchant to keep payment details on file. It ensures prompt payment from customers.

Mass Email Campaign

Mass email campaign is the act of sending one email campaign to a large group at once. Marketing messages, newsletters, updates, coupons, and invitations typically comprise mass emails. With our Zenox CRM software email campaign user can send personalized emails by using dynamic content. With dynamic content, user can personalize specific aspects of an email to target particular subscribers.

Mass SMS Campaign

Our Zenox CRM software's mass SMS campaign enables user to send personalized SMS to customers. It helps to get detailed analytics and reports of the campaign run by the user. Just prepare, schedule and send Bulk SMS to your targeted customers using dynamic content. In just a minute, user can send SMS campaign to thousands of customer from our easy-to-use interface.

Dashboard & Reports

Zenox CRM dashboard is dynamic and live. A dashboard is used for monitoring what is going on in a current situation. Data is being updated in real-time and visuals can show changes from minute to minute. We at Zenox CRM provides useful & customized reports to analyses complete business performance by providing various reports like lead followup, sales & purchase report, financial, inventory, GST reports etc.