Book a Demo →
CRM SOFTWARE FOR MSMEs & GROWING BUSINESSES

More than a CRM.
Run leads, sales, staff and billing in one place.

ZenoxCRM is cloud CRM and business management software for MSMEs. It connects leads, customers, follow-ups, WhatsApp, sales and GST billing, projects, purchases, payroll, reports and AI—so your team works from one system instead of five.

Book a Demo →▶ Explore ZenoxCRM
✓
Core CRM from ₹4,000 per user/yearAdd only the modules you need · By ZenoxIT Private Limited, since 2016
ZenoxCRM Lead Dashboard showing total leads, new leads, demos scheduled, follow-ups, incoming and outgoing calls, talk time and client meetings by employeeZenoxCRM Lead Dashboard in dark mode
The ZenoxCRM Lead Dashboard: lead pipeline summary, work log and activity by employee.
ONE CONNECTED PLATFORMCRM•Sales•Projects•Purchases•Payroll•Finance•Analytics•ZenoxAI
AT A GLANCE

The short answer for busy owners.

ZenoxCRM replaces the notebooks, Excel sheets, WhatsApp groups and separate billing tools many MSMEs rely on. Start with Core CRM for leads, customers and follow-ups, then switch on modules—Sales & Billing, WhatsApp, Projects, Payroll—only when you need them.

About ZenoxIT Private Limited →

Key facts

Product
ZenoxCRM — CRM & business management software
Developer
ZenoxIT Private Limited, Thane, India
Company founded
21 April 2016
Best for
MSMEs, service businesses, traders, agencies, institutes
Deployment
Cloud (web browser) with Android app
Starting price
₹4,000 per user per year (Core CRM)
Optional modules
Proposals, Sales & Billing, Purchase & Expenses, Accounting, Payroll, Projects, WhatsApp API, AI attendance, Payment Gateway
India-ready
GST invoices, GSTR1 & GSTR3B reports, INR pricing
FROM ENQUIRY TO REVENUE

From lead to revenue to delivery. Everything stays connected.

ZenoxCRM connects the customer journey with the operations behind it—so your team can sell, deliver, collect, manage staff and understand performance from one system.

  1. 01
    ◈

    Capture

    Bring enquiries from calls, website, Facebook, Instagram and WhatsApp into one lead list.

    Lead management →
  2. 02
    ◌

    Engage

    Assign owners, schedule follow-ups and nurture every opportunity.

    Follow-ups →
  3. 03
    ↗

    Sell & Collect

    Move from estimate to proforma, GST invoice, payment and receipt.

    Sales management →
THE PLATFORM

Everything your business needs.
One connected workspace.

CRM, sales, projects, purchasing, payroll, finance, communication, analytics and ZenoxAI—connected around your business.

Explore all features ↗
01

Lead Management

Manage every lead and pre-sales activity from first enquiry through conversion.

Explore feature ↗
02

Contact Management

Keep customer profiles, communication history and business relationships organized.

Explore feature ↗
03

Follow-up Management

Plan and track callbacks, demos, work-in-progress and payment follow-ups without losing opportunities.

Explore feature ↗
04

Sales Management

Manage the complete sales cycle from estimate and proforma invoice to final invoice, payment and receipt.

Explore feature ↗
05

Estimate Management

Create, revise, send and track estimates before converting opportunities into sales.

Explore feature ↗
06

Proposal Management

Create, send and track professional proposals and quotations for leads and customers.

Explore feature ↗
07

Proforma Invoices

Create proforma invoices for clear pre-sale communication before the final sales invoice.

Explore feature ↗
08

Invoice Management

Create and manage sales invoices as part of the complete customer billing workflow.

Explore feature ↗
09

Billing Management

Manage customer billing, invoices and payment follow-ups from the same business workspace.

Explore feature ↗
10

Recurring Invoices

Manage recurring invoices for renewals and repeat customer billing.

Explore feature ↗
11

Payments & Receipts

Record customer payments received through payment gateways or offline bank and cash workflows and issue receipts.

Explore feature ↗
01Connected platform
34Business capabilities
41Industry playbooks
See the complete platform →
AI-POWERED CRM

Make your CRM more intelligent.

ZenoxAI works with the business information you configure to understand what customers ask, help your team reply and turn conversations into CRM actions.

✓Intent detectionUnderstand what customers are asking for.
✓Business knowledgeAnswer using your configured company information.
✓Action assistanceMove from conversation to follow-up faster.
Explore ZenoxAI →
ZenoxAIBusiness Assistant
● Online
How much does ZenoxCRM cost for a small team?
✦

Core CRM is ₹4,000 per user per year. Modules like Payroll or Project Management are ₹1,000/year each. Shall I schedule a demo?

Schedule demoCreate leadSend pricing
Ask about your business... ↗
WHY CHOOSE US

One platform. More clarity.

01

One source of truth

Customer, sales and operational information stays connected instead of scattered across tools and phones.

02

Pay only for what you use

Start with Core CRM and add modules one by one. Every price is published on our pricing page.

03

Built for Indian MSMEs

WhatsApp-first communication, GST billing and reports, INR pricing and a team that has served businesses since 2016.

MADE FOR GROWING TEAMS

A CRM that fits the way you work.

ZenoxCRM has ready playbooks for 41 industries. Start with the workflows that matter most and expand as your team grows.

Explore all industries →
01
Small & Medium BusinessesCustomers, sales, staff and billing in one place
→02
Service BusinessesRelationships, tasks and recurring billing
→03
Real EstatePortal and social leads, site visits, follow-ups
→04
Education & TrainingAdmission enquiries, counselling and fees
→05
IT & SoftwarePipelines, projects and AMC billing
→06
Distribution & TradingQuotations, stock and collections
→
QUICK ANSWERS

Questions before you get started?

What is ZenoxCRM?

ZenoxCRM is cloud CRM and business management software for MSMEs and growing businesses. It manages leads, customers, follow-ups, sales and billing, projects, purchases, inventory, staff, payroll, GST reports, WhatsApp communication and AI assistance in one platform. It is developed by ZenoxIT Private Limited, founded in 21 April 2016.

How much does ZenoxCRM cost?

Core CRM costs ₹4,000 per user per year. Optional modules are added per account from ₹1,000 per year—for example Proposal, Payroll or Project Management at ₹1,000, Accounting at ₹2,000 and Sales & Billing at ₹3,000. WhatsApp API has a one-time ₹2,000 setup. See the pricing page for the full price list.

Who is ZenoxCRM for?

ZenoxCRM is built for micro, small and medium businesses, service providers, consultants, agencies, traders, institutes and other teams that want customer management and day-to-day operations in one system.

Does ZenoxCRM work with WhatsApp?

Yes. The WhatsApp API Integration connects WhatsApp Business API messaging with customer records, follow-ups and sales activity, for a one-time setup fee of ₹2,000.

Does ZenoxCRM support GST billing and reports?

Yes. The Sales & Billing Management module covers estimates, proforma invoices, invoices, recurring billing, payments and receipts, and ZenoxCRM provides GSTR1 and GSTR3B report views.

Can ZenoxCRM manage staff and payroll?

Yes. ZenoxCRM includes employee management, an optional AI-Powered Employee Attendance module (₹1,000 per year) and an optional Payroll Management module (₹1,000 per year).

What is ZenoxAI?

ZenoxAI is the AI layer of ZenoxCRM. It uses company information you configure to understand customer intent, assist conversations and suggest next CRM actions.

How do I get started with ZenoxCRM?

Book a demo. The ZenoxCRM team reviews your workflow, recommends the modules you need and helps you set up your workspace.

View all frequently asked questions →
SEE IT IN ACTION

Ready to make your customer journey simpler?

Tell us how your team works. We'll show you where ZenoxCRM fits.

Book a Demo →View Pricing